At Né Nepal, we value your privacy, we are transparent and are honest about all areas of our privacy policies, including how we handle your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from www.nenepal.com (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
-“Cookies” are small information files that are transmitted to your device and kept on your hard drive. Cookies make it easier for you to navigate our website and facilitate us with information on how you use it, such as the pages you view. If you have registered with us, your browser will save an identifying cookie that will remember your email address for you whenever you interact with the site, saving you time each time you come. If you don't want your browser to accept cookies, you can change the settings to prevent cookies from being kept on your device without your explicit consent, but you might not be able to fully utilize some features. of the features of the site.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
We do not collect or keep personal data from children younger than the age of 13, even in accumulation. If we find that we have done so, we will make every attempt to remove such private data as soon as possible.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Non-personal data obtained through technology is used for a variety of purposes, including tracking and improving your experience on our site. We may also use technology-gathered information to analyze traffic patterns on our site, such as the frequency with which you and others visit different areas of the site. If you have registered with nenepal.com, we may send you HTML emails, and those emails may contain data or routines that allow us to determine whether you opened those emails, clicked on links in those emails, or forwarded those emails to others.
We may share your personal information with third parties who help us provide services to you, such as shipping lines, logistics providers, customer support insurers, credit card issuers, or others responsible for fulfilling orders you put on the site or responding to inquiries you make through the site.
We might as well use your personal information to deliver you promotional materials about our products and services. If you have bought something from our store, we may occasionally send you updates on new products, news, and special offers via email, postal mail, or phone. When you become a frequent customer of Né Nepal, you will also have the option of receiving such correspondence from us and selected third parties. These materials and details may be delivered to you via postal mail, electronic mail, or other means. You can opt-out of receiving these communications as described below.
We may divulge or share your personal information if we are required to do so by law, to impose or pertain to our business terms, or to preserve the rights, property, or safeness of Né Nepal, our buyers, or others. This includes sharing information with other corporations and organizations for the purposes of avoiding fraud and reducing credit risk.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Shopify
Our store is hosted on Shopify Inc. They offer us an online e-commerce platform through which we can sell our products and services to you. Your data is stored in Shopify's data storage, datasets, and the Shopify application as a whole. They keep your information on a secure site behind a firewall.
Payment
Shopify stores your credit card information if you use a direct payment gateway to finish your purchase. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only retained for as long as it is required to complete your purchase transaction. After that, your purchase transaction information is erased.
All direct payment gateways adhere to the PCI-DSS standards as managed by the PCI Security Standards Council, a collaboration of brands such as Visa, Mastercard, American Express, and Discover.PCI-DSS requirements help to ensure that our store and its service providers handle credit card information securely. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We may transfer and store the information we collect from you at a location outside of the region in which you live. If you live in the European Economic Area ("EEA"), for example, your information may be transmitted and stored outside the EEA for the purposes described above. Personal information may also be processed by employees of Né Nepal or one of our suppliers who work outside of the area in which you are located. Such processing may be required, for example, to fulfill your order, process your payment information, or provide support services.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We carry proper measures and follow industry best practices to ensure that your personal information is not improperly lost, misappropriated, accessed, disclosed, altered, or destroyed.
When you give us your credit card information, it is encrypted with secure socket layer technology (SSL) and recorded with AES-256 encryption. Although no method of Internet transmission or electronic storage is completely secure, we adhere to all PCI-DSS requirements and implement generally accepted industry standards.
By using this site, you represent that you are at least the legal age of majority in your state or province of residence, or that you are the legal age of majority in your state or province of residence and you have given us permission to allow any of your minor dependents to use this site.
- Changes To This Privacy Policy
We reserve the right to change this privacy statement at any time, so kindly verify it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make significant changes to this policy, we will notify you here so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Your information may be transferred to the new owners if our store is acquired or merged with another company so that we can continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@nenepal.com