FAQs

We currently ship across the USA and internationally to several countries. If you’re unsure, contact us, and we’ll confirm shipping options to your location.

Shipping usually takes 7-14 business days.

Shipping costs depend on your location and order size. You can view the shipping fee before completing your purchase.

We accept all major credit cards, PayPal, and other secure payment methods.

Yes, once your order is shipped, you’ll receive a tracking number via email.

Each piece is handcrafted by skilled artisans in Nepal, using traditional techniques passed down through generations. We use sustainable materials like beeswax, ghee (clarified butter), and eco-friendly metals.

At Né Nepal, we are passionate about preserving the rich heritage of Nepalese craftsmanship. Every product we offer is created using age-old techniques that have been practiced for centuries. By purchasing our handcrafted items, you’re directly supporting the artisans who keep these traditional crafts alive.

Every product you buy directly supports over 150 artisans in Nepal, many of whom are women. Your purchase provides them with sustainable income, empowers local communities, and preserves their traditional crafts.

Yes, we offer wholesale options for businesses! If you’re interested in carrying Né Nepal products in your store, please contact us at ishu@nenepal.com. We’d love to discuss wholesale pricing, customization options, and how we can partner together.

Absolutely! We offer bulk orders and corporate gifts. Contact us at [email address] to learn more about discounts and customization options.

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Contact our support team for assistance with returns.

To ensure your handcrafted Né Nepal jewelry remains beautiful, follow these care steps:

• Avoid moisture: Keep your jewelry dry. Remove it before swimming, showering, or engaging in activities that cause sweating.
• Store properly: When not wearing your jewelry, store it in a dry, cool place in an airtight container to avoid tarnishing.
• Clean gently: Use a soft cloth to gently clean your jewelry, removing any dirt or oils. Avoid using harsh chemicals or abrasive materials.
• Avoid exposure: Keep your jewelry away from perfumes, lotions, and other chemicals that may damage the finish.

For home decor items, please follow the care instructions provided with each product.

We are committed to sustainability. We use eco-friendly materials, and each product is ethically sourced and crafted with care, supporting artisans in their journey toward financial independence.

You can reach us via email at info@nenepal.com